WiredTree Review
Recently I move this site, along with a few other sites including CompuTalk to a new VPS (virtual private server).
A VPS is almost exactly the same as a dedicated server, except that they are typically slightly smaller and cheaper. Using virtualization software, VPSes mean that you can have your own OS, root access and everything, without having to buy a big, expensive dedicated server.
I got my VPS courtesy of WiredTree. I am currently on their “VPS384″ plan, which costs $49/month ($34.10/month when using the coupon “10percentoff”). This is a medium priced VPS. It is their smallest plan and comes with 384 Mb of RAM and includes cPanel/WHM, 40 Gb of disk space, 600 Gb bandwidth and 4 dedicated IP addresses.
This is a fairly reasonable price, it isn’t dirt cheap, but it is 110% worth it. I decided to get my VPS after learning some Ruby on Rails things, and because my websites on my shared HostGator account were getting quite big. I asked the live chat some questions, many of them fairly complicated, and got fast replies. Unlike many hosts, the live chat was able to answer my questions without referring me to an email address.
I talked to the live chat for a while, and was very happy. I then placed my order through PayPal. WiredTree verify all their accounts by phone (this is a good idea, keeps out bad people that will overload servers). I talked to the live chat again and was told by the live chat rep that he would give me a call within 20 minutes. Sure enough, 18 minutes later, I got a call from that live chat rep. He basically just verified my phone number and said he would get my account set up.
About 20-30 minutes later, I got a welcome email containing server details and the login details to WiredTree’s “grove” system, it is essentially an amazing support system with other brilliant features including server statistics, server monitoring, service monitoring, bandwidth usage and loads of other stuff. It is easy to use and all the custom tools mean that you can monitor your server and do many other things from within one system.
WiredTree have a nice selection of PDF documents that explain how to do a large amount of things. I followed their guide to set up private nameservers (ns1.calumneilson.com & ns2.calumneilson.com). I wasn’t sure that I had done it quite right, so I opened a support ticket. About 16 minutes later I got a reply to say I had done everything right and it should be working once it has updated.
I also opened another ticket about Ruby on Rails setup. My FCGI install wasn’t working right. Again, within 20 minutes I got an advanced reply from someone who really new their stuff. They advised me to run RoR through Mongrel, instead of FCGI, because FCGI runs through lighttpd but cPanel needs Easy Apache.
He asked me to call if I needed help, because he would be able to help very well over phone.
Pro’s:
- Lighting fast support
- Fairly low prices
- Reliable & fast servers
- Very nice client support portal
- Server monitoring tools
- Helpful live chat
Con’s:
- None!
So, to cap it all off, I have an amazing & fast server with WHM/cPanel included. WiredTree have a brilliant customer support system where I can get replies in just 15 minutes, compared to 6 hours+ on other hosts. I can’t find any faults, everything was perfect.
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10 Responses to “WiredTree Review”
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Thank you for this nice review. I have to consider wiredtree for my vps webhosting next time.
Nice post.
I currently have a reseller account and am looking for “the next thing” because my sites are eating resources.
Is 384 MB RAM OK? How is your VPS handling the traffic?
Also, you mentioned ROR, which is a heavy framework. Can you run both php and ruby websites with those resources?
alecss last blog post..Laptop back from service
thank you for the review of WiredTree. Have you looked into chimehost? they have packages starting around $25.00
Thanks for your review. I will start using wiredtree next month
I’ve been disappointed by my current vps provider, and I searched everywhere and I always find great reviews on wiredtree.
Thank you very much was very good
Thank you very much .. Fans like you for your interest
Thank you for great post!
Thank you for sharing your information
Yes they seem to be great at the begining, but wait and see when problems start.
I can not believe that they have no uptime nor refund policy
Wiredtree hosting certainly seems to be exceptional. I have had a VPS server with Wiredtree for 1 year now, with no issues, excellent speed, and have enjoyed fantastic results. Wiredtree is truly a great company, and offer awesome servers. Definitely a strong market offering. 5/5.